10:["$","$L13",null,{"locale":"en","now":"$D2025-07-04T02:48:49.489Z","timeZone":"UTC","messages":{"CustomersList":{"searchPlaceholder":"Search customers"},"WebUserBox":{"Companions":"Companions","Login":"Login","Logout":"Logout","MyProfile":"My profile","MyTransfers":"My transfers","Settings":"Settings"},"TransferActions":{"assignProviders":{"cancelBtn":"Cancel","errorMsg":"Error assigning providers","labels":{"price":"Price","selectProviders":"Select providers"},"message":"Are you sure you want to delete this discount?","modalTitle":"Assign providers","saveBtn":"Save","successMsg":"Provider successfully assigned","title":"Select which providers you want to assign to route"}},"Gender":{"addGender":"Add new gender","cancel":"Cancel","delete":"Delete","deleteAction":"Are you sure you want to delete this gender?","deleteGender":"Delete gender","edit":"Edit","genderAdded":"Gender successfully added","genderDeleted":"Gender successfully deleted","genders":"Genders","genderUpdated":"Gender successfully updated","name":"Name","save":"Save","search":"Search genders"},"ScheduleDiscountForm":{"ScheduleCalendar":{"outOfRangeMsg":"Outside of the selected date range","title":"Select the schedule you want to apply a discount to"}},"NotificationBuilder":{"add":"Add","addEditDesc":"Please provide the content of this notification","addEditTitle":"Email notification","after":"After","app":"App","before":"Before","cancel":"Cancel","content":"Content","contentDesc":"When writing content for the notifications you can use tags to create dynamic content, the available tags are:","customer":"Customer","driver":"Driver","edit":"Edit","email":"Email","enabled":"Enabled","event":"Event","immedietly":"Immedietly","notification":"Notification","notificationAdded":"Notification successfully added","notificationBuilder":"Notification builder","notificationUpdated":"Notification successfully updated","providerAdmin":"Provider Admin","providerDispatcher":"Provider Dispatcher","save":"Save","search":"Search events","sms":"SMS","superAdmin":"Super Admin","superDispatcher":"Super Dispatcher","timeToTrigerNotification":"Time to trigger notification","timeToTrigerNotificationDesc":"Please provide the time you want the notification to trigger","timeToTrigger":"Time to trigger","timeToTriggerSuccess":"Time to trigger saved successfully","title":"Title"},"Language":{"activate":"Activate","activateAction":"Are you sure you want to activate this language?","activateLanguage":"Activate language","active":"Active","addLanguage":"Add Language","alert":"When adding new languages, ensure that the code aligns with the corresponding code for the same language in i18nexus. 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Thank you for a great experience!","stats":{"Destinations":"Destinations","Partners":"Partners","Passengers":"Passengers","Vehicles":"Vehicles"},"StephanieBgComment":"Extremely good service! Very fast and convenient, in time with the flights, pick you up from your place with a new van. 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uploaded","previousStep":"Previous step","residenceAddress":"Residence address","save":"Save","search":"Search drivers","secondaryPhones":"Secondary phones","status":"Status","street":"Street","uploadDocument":"Upload document","uploadDocumentMsg":"Document is uploaded","zipCode":"Zip code"},"VehicleTypes":{"activate":"Activate","activateAction":"Are you sure you want to activate this vehicle type?","activateVehicleType":"Activate vehicle type","active":"Active","addVehicleType":"Add new vehicle type","cancel":"Cancel","capacity":"Capacity","deactivate":"Deactivate","deactivateAction":"Are you sure you want to deactivate this vehicle type?","deactivateVehicleType":"Deactivate vehicle type","delete":"Delete","deleteAction":"Are you sure you want to delete this vehicle type?","deleteVehicleType":"Delete vehicle type","description":"Description","edit":"Edit","extras":"Extras","inactive":"Inactive","name":"Name","numberOfDoors":"Number of doors","numberOfSmallSeat":"Number of small seats","save":"Save","search":"Search vehicle types","smallSeat":"Small seat","specifics":"Specifics","status":"Status","vehicleCategory":"Vehicle category","vehicleTypeActivated":"Vehicle type activated","vehicleTypeAdded":"Vehicle type is successfully added","vehicleTypeDeactivated":"Vehicle type deactivated","vehicleTypeDeleted":"Vehicle type successfully deleted","vehicleTypes":"Vehicle types","vehicleTypeUpdated":"Vehicle type is successfully updated"},"Connections":{"activate":"Activate","activateAction":"Are you sure you want to activate this connection?","active":"Active","addConnection":"Add connection","additionalInfo":"Additional information","banner":"Banner","bannerUpload":"Add banner photo","bannerUploadMsg":"Banner photo is uploaded","cancel":"Cancel","connectionAdded":"Connection successfully added","connectionDeleted":"Connection successfully deleted","connectionUpdated":"Connection successfully updated","deactivate":"Deactivate","deactivateAction":"Are you sure you want to deactivate this connection?","delete":"Delete","deleteAction":"Are you sure you want to delete this connection?","deleteConnection":"Delete connection","description":"Description","distance":"Distance (km)","driverInfo":"Driver info","edit":"Edit","endDestination":"End destination","gallery":"Gallery","galleryUpload":"Add images","galleryUploadMsg":"Images are uploaded","generalInformations":"General information","images":"Images","inactive":"Inactive","name":"Name","nextStep":"Next step","otherInformations":"Other information","paymentTypes":"Payment types","presentational":"Presentational","previousStep":"Previous step","publish":"Publish","publishAction":"Are you sure you want to publish this connection?","save":"Save","search":"Search connections","startDestination":"Start destination","status":"Status","travelTime":"Travel time (min)","unpublish":"Unpublish","unpublishAction":"Are you sure you want to unpublish this connection?","videos":"Videos","videosUpload":"Add videos","videosUploadMsg":"Videos are uploaded"},"OnboardingForm":{"completed":"Profile updated successfully!","onErrorMessage":"Error while updating profile!","warning":"You need to enter all the required informations before you proceed"},"PendingMessage":{"message":"Your account is awaiting admin approval. We'll inform you promptly once is approved and ready to go.","title":"Pending"},"Fleet":{"activate":"Activate","activateAction":"Are you sure you want to activate this vehicle?","activateVehicle":"Activate vehicle","active":"Active","addPhoto":"Add photo","addPhotoMsg":"Photo is uploaded","addVehicle":"Add vehicle","bicycle":"Bicycle","brand":"Brand","cancel":"Cancel","change":"Change","changeDriver":"Change driver","colour":"Colour","deactivate":"Deactivate","deactivateAction":"Are you sure you want to deactivate this vehicle?","deactivateVehicle":"Deactivate vehicle","delete":"Delete","deleteAction":"Are you sure you want to delete this vehicle?","deleteVehicle":"Delete vehicle","driver":"Driver","driverChanged":"Driver successfully changed","edit":"Edit","extras":"Extras","generalInformations":"General information","inactive":"Inactive","insurance":"Insurance","licensePlate":"License plate","litres":"litres","mileage":"Mileage","model":"Model","noExtras":"No extras","plates":"Plates","save":"Save","search":"Search vehicles","selectNewDriver":"Select new driver for","skis":"Skis","smallSeat":"Small seat","specifics":"Specifics","status":"Status","trunkSize":"Trunk size","vehicle":"Vehicle","vehicleActivated":"Vehicle activated","vehicleAdded":"Vehicle is successfully added","vehicleDeactivated":"Vehicle deactivated","vehicleDeleted":"Vehicle successfully deleted","vehicleSpecificExtras":"Vehicles specific extras","vehicleType":"Vehicle type","vehicleUpdated":"Vehicle is successfully updated","water":"Water","year":"Year"},"AssignPrices":{"cancelBtn":"Cancel","saveBtn":"Save","title":"Assign prices for each vehicle category on this segment"},"PrivacyPolicy":{"introGroup":{"paraphGroup":{"paraph1":"Welcome to BalkanTransfer.com, property of Balkan Mobility LLC. At Balkan Mobility LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when you use our website, mobile application and services.","paraph2":"By accessing or using our website (www.balkantransfer.com), you agree to the terms and conditions outlined in this Privacy Policy. Please take a moment to review this policy to understand how your personal information is handled and how your privacy rights are protected.","paraph3":"We may update this Privacy Policy from time to time, so we encourage you to review it periodically for any changes. Your continued use of our website after any modifications to the Privacy Policy will signify your acceptance of those changes.","paraph4":"If you have any questions or concerns about our Privacy Policy or our data practices, please contact us using the information provided at the end of this document. Thank you for choosing Balkan Mobility LLC for your airport transfer needs."},"title":"Introduction"},"listGroup1":{"listItems":{"item1":"Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, postal address, and payment information. This information is necessary to process your bookings and provide you with our airport transfer services.","item2":"Usage Data: We automatically collect certain information about how you interact with our website, mobile application and services. This may include your IP address, browser type, operating system, referring URLs, and other usage data. We use this information to analyze trends, administer the website, and gather demographic information about our user base.","item3":"Location Information: With your consent, we may collect information about your precise or approximate location using GPS, Wi-Fi, or other geolocation technologies. This information enables us to provide location-based services, such as estimating travel times and providing relevant airport transfer options.","item4":"Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and improve our services. Cookies are small files stored on your device that allow us to recognize your preferences and track your interactions with our website. You can manage your cookie preferences through your browser settings.","item5":"Third-Party Information: We may receive information about you from third-party sources, such as information about the delay of your flight concerning your airport transfer bookings with us. We treat this information in accordance with this Privacy Policy and any additional privacy notices provided by the third party."},"listTitle":"Information Collected","paraphGroup":{"paraph1":"When you use our website, mobile application and services, we may collect various types of information from you, including:","paraph2":"We only collect personal information that is necessary for the purposes outlined in this Privacy Policy. By providing your information to us, you consent to the collection, use, and disclosure of your information as described herein."}},"listGroup2":{"listItems":{"item1":"Information You Provide: We collect personal information that you voluntarily provide to us when you use our website or services. This may include information provided when you make a booking, create an account, or contact customer support. You may choose not to provide certain information, but this may limit your ability to use certain features of our website or services.","item2":"Automated Data Collection: We automatically collect certain information about your use of our website, mobile application and services through cookies, web beacons, and other tracking technologies. These technologies allow us to track your interactions with our website, analyze trends, and improve our services. You can manage your cookie preferences through your browser settings.","item3":"Location Information: If you provide consent, we may collect information about your location using GPS, Wi-Fi, or other geolocation technologies. This information helps us provide location-based services, such as estimating travel times and recommending nearby airport transfer options.","item4":"Communication: We may collect information from your communications with us, such as when you send us an email or interact with us on social media platforms. This information may include your contact details and the content of your communications.","item5":"Surveys and Feedback: We may collect information from surveys, feedback forms, or other means of soliciting user opinions and preferences. Participation in such activities is voluntary, and you may choose not to provide certain information."},"listTitle":"How Information is Collected","paraphGroup":{"paraph1":"We collect information from you in various ways, including:","paraph2":"We collect information only for the purposes outlined in this Privacy Policy and obtain it through fair and lawful means. We do not collect more information than is necessary to fulfill those purposes."}},"listGroup3":{"listItems":{"item1":"Providing Services: We use your personal information to provide you with airport transfer services, including processing bookings, arranging transportation, and facilitating communication between you and service providers.","item2":"Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our services.","item3":"Improving Services: We analyze usage data and feedback to improve our website, services, and user experience. This may involve enhancing website functionality, optimizing service offerings, and developing new features.","item4":"Marketing and Advertising: We may use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications related to our services. With your consent, we can use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications related to the services of our partners.","item5":"Legal Compliance: We process your personal information as necessary to comply with applicable laws, regulations, legal obligations, and industry standards. This may include fulfilling tax or regulatory requirements, responding to legal requests, and preventing fraud or illegal activities.","item6":"Safety and Security: We may use your personal information to ensure the safety and security of our website, services, and users. This includes monitoring for suspicious or fraudulent activities, verifying user identities, and enforcing our terms of service.","item7":"Analytics and Research: We may use usage data and analytics to conduct research, analyze trends, and gain insights into user behavior. This information helps us understand how our website, mobile application and services are used and make informed decisions about improvements and optimizations.","item8":"Customization: We may personalize your experience on our website, mobile application and services by tailoring content, recommendations, and offers based on your preferences, usage patterns, and location information.","item9":"Performance of a Task Carried Out in the Public Interest: In limited cases where it is in the public interest, we may process personal information to perform tasks assigned to us by law or governmental authorities."},"listTitle":"Purposes of Data Processing","paraphGroup":{"paraph1":"We process your personal information for the following purposes:","paraph2":"We process your personal information based on legitimate business interests, your consent, or as necessary to fulfill our contractual obligations. We do not use your personal information for purposes that are incompatible with the purposes outlined in this Privacy Policy without obtaining your consent or as required by law."}},"listGroup4":{"listItems":{"item1":"Service Providers: We may share your personal information with third-party service providers who assist us in providing airport transfer services and operating our website. These service providers may include transportation companies, payment processors, customer support providers, and IT service providers. We ensure that these service providers adhere to data protection standards and only use your information for the purposes specified by us.","item2":"Transportation providers: Balkan Transfer is not a transportation company but a platform connecting passengers with transportation providers (platform members) with licenses to operate passengers' transportation according to local laws. Balkan Transfer has to share your personal information with transportation providers for your booked services to be delivered. We ensure that these service providers adhere to data protection standards and only use your information for the purposes specified by us.","item3":"Business Partners: We may share your personal information with trusted business partners, affiliates, or collaborators who offer complementary services or products related to airport transfers. We may also share information with travel agencies, airlines, or hotels to facilitate your travel arrangements. Before sharing your information with business partners, we will obtain your consent where required by applicable laws.","item4":"Legal Obligations: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or government requests. This may include responding to subpoenas, court orders, or other legal requests for information.","item5":"Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.","item6":"General Public: We encourage user engagement and value your feedback, whether it's through customer testimonials, surveys, or participation in public forums such as social media. Please be aware that any communications you make through these channels may be visible to the public. When you submit a review, you consent to its publication alongside your first name, last name, location, and age. Reviews may appear on the respective property information pages on our websites, within our mobile applications, on our social media profiles, or in other promotional digital or printed materials.","item7":"With Your Consent: We may share your personal information with third parties for purposes not covered by this Privacy Policy if we have your consent to do so."},"listTitle":"Data Sharing","paraphGroup":{"paraph1":"We may share your personal information with third parties in the following circumstances:","paraph2":"We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We take appropriate measures to ensure that any third parties with whom we share your personal information maintain the confidentiality and security of your data.","paraph3":"If you have any questions or concerns about how your information is shared, please contact us using the information provided at the end of this Privacy Policy."}},"listGroup5":{"listItems":{"item1":"Booking Information: We retain information related to your airport transfer bookings for as long as necessary to provide you with the requested services and comply with our legal obligations. This may include retaining booking details, payment information, and communication records.","item2":"Account Information: If you have an account with us, we will retain your account information for as long as your account is active or as needed to provide you with services. If you wish to delete your account or request that we delete your personal information, please contact us using the information provided at the end of this Privacy Policy.","item3":"Marketing Preferences: We will retain your contact information until you unsubscribe or request to be removed from our marketing lists.","item4":"Legal Obligations: We may retain certain information as required by applicable laws, regulations, or legal processes. This may include retaining data for tax or accounting purposes, resolving disputes, enforcing our agreements, or complying with court orders.","item5":"Data Deletion: At your request, we will delete or anonymize your personal information from our systems, unless we have a legitimate reason or legal obligation to retain such data. Please note that deleting your personal information may impact our ability to provide you with certain services. We will delete the data up to 30 days after such a request.","item6":"Backup Copies: We may retain backup copies of your personal information for a limited period of time to ensure data integrity and protect against data loss. These backup copies are securely stored and are only accessed if necessary for disaster recovery purposes."},"listTitle":"Data Retention and Deletion","paraphGroup":{"paraph1":"We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.","paraph2":"If you have any questions or concerns about our data retention practices or wish to request the deletion of your personal information, please contact us using the information provided at the end of this Privacy Policy."}},"listGroup6":{"listItems":{"item1":"Right to Access: You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.","item2":"Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or updating of your information.","item3":"Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information from our systems under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent for processing.","item4":"Right to Restriction of Processing: You may have the right to request the restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of your data or when the processing is unlawful.","item5":"Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.","item6":"Right to Lodge a Complaint: If you believe that we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority or data protection authority in your jurisdiction."},"listTitle":"User Rights","paraphGroup":{"paraph1":"As a user of our website, mobile application and services, you have certain rights regarding your personal information. These rights may vary depending on your jurisdiction and applicable laws, but they commonly include:","paraph2":"To exercise any of these rights or for inquiries regarding your personal information, please contact us using the information provided at the end of this Privacy Policy."}},"listGroup7":{"listItems":{"item1":"Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility.","item2":"Analytics Cookies: We use analytics cookies to collect information about how visitors interact with our website, such as the pages they visit and the links they click. This information helps us improve the performance and usability of our website.","item3":"Preference Cookies: Preference cookies allow our website to remember your preferences and settings, such as language and region-specific. These cookies enhance your browsing experience by providing personalized content and features.","item4":"Marketing Cookies: We may use marketing cookies to track your browsing behavior and serve targeted advertisements based on your interests. These cookies may be set by us or third-party advertising partners.","title":"Types of Cookies We Use"},"listTitle":"Cookies and Tracking Technologies","paraphGroup":{"paraph1":"Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. By using our website, you consent to the use of cookies and tracking technologies as described in this section.","paraph2":"Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions. Cookies can be classified into different categories based on their origin, function, and lifespan.","paraph3":"You can manage your cookie preferences and opt out of certain types of cookies through your browser settings. Most web browsers allow you to control cookies through a preference setting or by configuring privacy settings. Please note that blocking or deleting cookies may affect the functionality of our website and your ability to access certain features.","paraph4":"In addition to cookies, we may use other tracking technologies such as web beacons, pixel tags, and tracking pixels to collect information about your interactions with our website and advertisements. These technologies help us measure the effectiveness of our marketing campaigns and improve our services.","paraph5":"Some third-party services and content embedded on our website (e.g., social media plugins) may also use cookies and tracking technologies. We do not have control over these cookies and are not responsible for their privacy practices.","paraph6":"We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to our Cookie Policy by posting the updated policy on our website.","paraphTitle2":"What are Cookies?","paraphTitle3":"How to Manage Cookies","paraphTitle4":"Third-Party Tracking Technologies","paraphTitle5":"Third-Party Cookies","paraphTitle6":"Changes to Cookie Policy"}},"listGroup8":{"listItems":{"item1":"Notification of Changes: If we make any changes to this Privacy Policy, it will be immediately updated on this page on our website.","item2":"Effective Date: The effective date of this Privacy Policy indicates the date on which the latest version of the policy came into effect. We will indicate the date of the most recent update at the end of this Privacy Policy.","item3":"Your Continued Use: Your continued use of our website, mobile application, and services after the effective date of any changes to this Privacy Policy will constitute your acceptance of those changes. If you disagree with the updated Privacy Policy, you should discontinue using our website, mobile application, and services."},"listTitle":"Changes to the Privacy Policy","paraphGroup":{"paraph1":"We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We encourage you to review this Privacy Policy periodically for updates or changes."}},"listGroup9":{"listTitle":"Contact Information","paraphGroup":{"paraph1":"Balkan Mobility LLC, 30 N Gould St Ste R, Sheridan, 82801, Wyoming, United States","paraph2":"For any questions regarding this Privacy Policy, send us an email:"}},"title":"Privacy Policy","version":"Latest version: 2 April 2024"},"ExtrasTable":{"column":{"capacity":"Capacity","vehicleType":"Vehicle type"},"noExtra":"No"},"DiscountActions":{"delete":{"cancelBtn":"Cancel","deleteBtn":"Delete","ErrorMsg":"Error while deleting discount","message":"Are you sure you want to delete this discount?","SuccessMsg":"Discount successfully deleted","title":"Delete discount"}},"WebNavLinks":{"AboutUs":"About us","Bosnian":"Bosnian","BosnianMark":"Bosnia and Herzegovina convertible mark","BosnianMarkMobile":"BAM","Companions":"Companions","Company":"Company","Contact":"Contact","Currency":"Currency","Destinations":"Destinations","Discover":"Discover","English":"English","Euro":"Euro","FAQ":"FAQ","Home":"Home","Language":"Language","Login":"Login","Logout":"Logout","MyTransfers":"My transfers","OffersAndNews":"Offers and news","SecurityAndQuality":"Safety and quality","Settings":"Settings","Transfers":"Transfers"},"PaymentMethod":{"addPaymentMethod":"Add new payment method","cancel":"Cancel","delete":"Delete","deleteAction":"Are you sure you want to delete this payment method?","deletePaymentMethod":"Delete payment method","edit":"Edit","name":"Name","paymentMethod":"Payment method","paymentMethodAdded":"Payment method successfully added","paymentMethodDeleted":"Payment method successfully deleted","paymentMethodUpdated":"Payment method successfully updated","save":"Save","search":"Search payment methods"},"ReservationList":{"tabs":{"cancelled":"Cancelled","completed":"Completed","upcoming":"Upcoming"}},"WebHomePage":{"AddressOrAirport":"Home address/Airport","AddReturnTrip":"Add return trip","Adults":"Adults","Airports":"Airports","ArriveAt":"Arrive at","ArrivingAt":"Arriving at/Departing from","ArrivingAtOnly":"Arriving at","BalkanTransfer":" Balkan Transfer?","BosnianMark":"Bosnian convertible mark","BosnianMarkMobile":"BAM","Children":"Children","chooseAirporitNote":"Driver will pick you up at the airport.","chooseAirport":"Choose airport","ChooseDate":"Choose","chooseLocation":"Choose location","chooseLocationNote":"Driver will get this exact pin.","chooseOnMap":"Choose on map","Cities":"Cities","cityOrAirport":"City/Airport","Clear":"Clear","Close":"Close","Confirm":"Confirm","Date":"Date","DepartFrom":"Depart from","DepartingFrom":"Departing from","destinationOutideAreaMsg":"The destination is outside our area of operations","Destinations":"transfers","Detail":"Detail","Disability":"Passengers with disability or assistance needed","Done":"Done","doorToDoorInfo":"Every transfer we operate is door-to-door, i.e. from your home address to the airport and vice versa.","DownloadApp":"Still didn't download our app?","DownloadAppBtn":"Download Balkan Transfer","DownloadAppDescription":"To have the Balkan Transfer in your hands and get notify about the special prices, download our Balkan Transfer app now!","Euro":"Euro","From":"From","LeavingOn":" on","ManageBooking":"Manage booking","MoreThan18":"12 years and older","noOptions":"No options","OurPopular":"Our popular ","Passengers":"Passengers","pickLocationInstruction":"Enter or select your origin and destination. You can search by city or airport (e.g., Sarajevo or Sarajevo Airport).","RecentSearches":"Recent Searches","Return":"Return","ReturnDate":"Return date","ReturningAt":"Return at/Departing from","ReturnTime":"Return time","SearchRide":"Transfer search","SearchRideBtn":"Search","SelectDate":"Select date","selectFromDestinationFirst":"First select From City/Airport","SelectTime":"Select time","SubtitleAirportTransfers":"Airport transfers:","SubtitleDoorToDoor":"Door to door,","SubtitleStressFree":"on time, and stress-free","Surname":"Surname","TicketNumber":"Ticket number","Time":"Time","To":"To","UpTo18":"Up to 11.99 years","Welcome":"Welcome","Why":"Why"},"ReservationsTable":{"cancelReservation":"Cancel reservation","columnData":{"credit":"Credit","no":"No","paidFullInCredit":"Paid in full with credit","paidWithCredit":"paid with credit","yes":"Yes"},"columnName":{"date":"Date","departureTime":"Departure time","moneyEarned":"Money earned","name":"Name","numOfPassengers":"Number of passengers","paymentMethod":"Payment method","segment":"Segment","transferPrice":"Transfer price"},"Reported":"The driver reported the passenger as not showing up at the pick up location"},"AccountSettings":{"notifications":{"emptyList":"No notifications...","errorMessage":"Error while fetching notifications...","listItem":"List item","managersLabel":"Managers","PasswordAlreadyUsed":"This password has been used before. Please choose a new password."},"options":{"changePassword":"Change password","deleteAccount":"Delete account","notificationLanguage":"Notifications Language","notifications":"Notification preferences"},"optionsDetails":{"changePassword":"Enter your old and new desired password below. Password needs to be 8 characters long, have one uppercase, one lower case and have one special character (^&”$%*.,)","deleteAccount":"By deleting your account you will delete all your saved personal data and settings including companions. You can recover your account if you log in again in the next 30 days.","notifications":"Set which notifications you want to receive"},"optionsForm":{"changePasswordSubmit":"Change password","confirmPasswordLabel":"Retype password","currentPasswordLabel":"Current password","deleteAccountCancel":"Cancel","deleteAccountPasswordLabel":"Enter your password below to proceed.","deleteAccountPasswordPlaceholder":"Enter password","deleteAccountReasonLabel":"Reason for deleting (Optional)","deleteAccountSubmit":"Delete account","newPasswordLabel":"New password"},"snackbarMessages":{"accountDeleted":"Account successfully deleted","accountDeletedError":"Password is incorrect","passwordChanged":"Password successfully changed","passwordChangedError":"Error while changing password"}},"OptionalPriceList":{"assignPricesBtn":"Assign prices","modalTitle":"Assign Prices","title":"Prices per vehicle category (Optional)"},"Destinations":{"addAnotherSubDestination":"Add another sub-destination","addBannerPhoto":"Add banner photo","addDestination":"Add destination","addImages":"Add images","additionalInfo":"Additional information","addSubDestination":"Add sub-destination","addVideo":"Add video","airport":"Airport","airportCode":"Airport code","areaOfOperations":"Area of operations","back":"Back","banner":"Banner","bannerDesc":"This should be your final destination, and it will be shown as the image of the card and the banner in the detail page.","bannerPhotoSuccess":"Banner photo uploaded","cancel":"Cancel","cannotDeleteMsg":"This destination cannot be deleted because it is being used in one or more transfers.","changeAirportLocation":"Change airport location","chooseAirportLocation":"Choose airport location","city":"City","country":"Country","createSuccess":"Destination succesfully added","customAreaOfOperations":"Custom area of operations","delete":"Delete","deleteMsg":"Are you sure you want to delete this destination?","deleteSuccess":"Destination succesfully deleted","description":"Description","destinationInformation":"Destination information","destinationType":"Destination type","drawAreaOfOperations":"Draw area of operations","generalInformations":"General information","images":"Images","imagesSuccess":"Images uploaded","information":"Information","leadTime":"Lead time","loadingName":"Loading name...","mapLocation":"Map location","name":"Name","next":"Next","save":"Save","searchDestinations":"Search destinations","selectDestinationInsideArea":"Select destination inside area","subDestination":"Sub-destination","subDestinationLabel":"Enter the name and description of the sub-destination","subDestinations":"Sub-destinations","subDestinationValidation":"You need to draw area of operations first to add sub-destinations to it","trailTime":"Trail time","updateSuccess":"Destination succesfully updated","video":"Video","videoSuccess":"Video uploaded"},"FaqList":{"searchPlaceholder":"Search questions","subtitle":"Everything you need to know","title":"Frequently asked questions"},"ContactInfo":{"address":"Address","email":"Email","phone":"Phone","title":"Contact Info","workingHours":"Working Hours"},"UserBox":{"logout":"Logout","myProfile":"My Profile","settings":"Profile Settings"},"WebSearchResult":{"AddFlightInfoTitle":"Add your flight so the driver knows when to pick you up","Airline":"Airline","AppliedCredits":"Applied credits","Arrival":"Arrival","ArrivingAt":"Arriving at","BookReturnTrip":"Book return trip","BookTrip":"Book trip","BreakPoint":"This trip has several break stops included","CannotFindFlight":"I cannot find my flight","CannotFindFlightMobile":"No flight","Checkout":"Checkout","ClearLocationSelection":"Remove pin","ClosestTime":"Closest time","Confirm":"Confirm","Credits":"Credits","CreditsApplied":"Your available credits have been automatically applied to this transfer reducing its total price.","DepartingAt":"Departing at","Departure":"Departure","DepartureInfo":"Recommended arrival at the airport should be at least 90 minutes before your flight. For the return from the airport, choose a transfer no earlier than 45 minutes after your plane lands.","DepartureInfoAdditionalText":"Balkan Transfer always drives you from and to your home address, so please accurately use the option to select your home address and number when searching for transfers.","DifferentDate":"This transfer starts on ","DifferentDateMobile":"Starts on","DifferentDateNext":"This transfer starts on the next day ","DifferentDatePrevious":"This transfer starts on the previous day ","Discount":"Discount","DiscountForCardPayment":"Discount for card payment","DiscountForCashPayment":"Discount for cash payment","EditArrivalAirport":"To edit your arrival airport, please change your transfer search.","EditDepartureAirport":"To edit your departure airport, please change your transfer search","EditSearch":"Edit search","EnterFlightNumberManually":"Enter flight number manually","Extras":"Extras","Finish":"Finish","FlightInfoPart1":"Please enter your flight number, airport or airline, and select your flight from the list.","FlightInfoPart2":"We will check the flight times several times to make sure you arrive on time.","FlightNo":"Flight number","FlightNoAirline":"Flight number / Airport / Airline","FlightNoOptional":"Flight number (optional)","flightNumber":"Flight Number:","FlightNumberExample":"E.g. BTI989","FlightOn":" on","FoundFlights":{"multiple":"{flightNumber} flights found. In case your flight was not found in the list, please use the option to enter the flight number manually below.","single":"{flightNumber} flight found. In case your flight was not found in the list, please use the option to enter the flight number manually below."},"HideDetails":"Hide details","Home":"Home","LoginOrRegister":"Login/Register","LowAmountDiscount":"Low Amount Discount","Luggage":"Luggage","NextStep":"Next step","NoFlightAvailable":"No flights available for selected date.","NoFlightsFound":"The automated flight search system cannot find any flights. Please use the option below to manually enter your flight number.","NoFlightsFoundForAirport":"The automated flight search system cannot find any flights from this airport. Please use the option below to manually enter your flight number.","NoPriceSummary":"Price summary is not available","NoSearchResults":"No results were found for your search parameters!","OrEnterFlightNumberManually":"Or, enter flight number manually","Origin":"Origin","Outbound":"Outbound","OutboundTrip":"Outbound trip","Passenger":"Passenger","Passengers":"Passengers","Pay":"Pay","PerPassenger":"Per passenger","PreviousStep":"Previous step","PriceSummary":"Price summary","RemainingCredits":"Remaining credits","RemainingPrice":"Final price","Return":"Return","SearchResults":"Search results","Select":"Select","SelectArrivalAirport":"Select/Search your arrival airport","SelectDepartureAirport":"Select/Search your departure airport","SelectDropOffAddress":"Select your drop-off address in {city}","SelectedAddress":"The driver will pick you up / drop you off at the address selected on the map:","SelectFlight":"Select your flight","SelectFlightArriving":"Select an arrival flight to","SelectFlightDeparting":"Select a departure flight from","SelectPickUpAddress":"Select your pick-up address in {city}","SharedTransferResults":"Shared transfer results","ShowDetails":"Show details","Skip":"Skip","SkipFlightNo":"Skip flight number","Surcharge":"Surcharge","SurchargeForCardPayment":"Surcharge for card payment","SurchargeForCashPayment":"Surcharge for cash payment","To":"To","TotalPrice":"Total price","TrackYourArrival":"We will track your flight and adjust the pick-up time based on when you land.","TransferDisabled":"This transfer is not available for booking any more.","TransferDoorToDoor":"(transfer door-to-door)","TransferError":"Something went wrong","TransferErrorDesc":"Something went wrong in creating reservation, please try again.","TransferFromYourAddress":"(Your Address)","TransferFull":"Full transfer","TransferFullDesc":"The timeslot you selected for your transfer has been filled in the meantime. Please select another timeslot to continue with your booking.","TravelInsurance":"Travel insurance","Trip":"Trip","Unselect":"Unselect","YourArrivalAirport":"Your arrival airport","YourDepartureAirport":"Your departure airport"},"PublicContent":{"about":"About","affordableAndReliable":"Affordable & Reliable","airportTransfer":"Airport Transfer","basicInformation":"Basic information","blog":"blog","destinations":"destination","news":"news","SearchByNamePlaceholder":"Search by name","segments":"transfer","transfers":"transfer"},"WhyBalkanTransfer":{"CompetitiveDesc":"We offer competitive pricing for our transfer services without compromising on quality.","CompetitiveTitle":"Competitive Pricing","ProfessionalDesc":"Our drivers are experienced, professional & knowledgeable about the local area.","ProfessionalTitle":"Professional and Experienced Drivers","ReliableDesc":"Count on us to arrive on time and deliver you safely to your destination.","ReliableTitle":"Reliable and Punctual Service"},"PageWrapper":{"title":{"Analytics":"Analytics","CodesApplied":"Codes Applied","Connection":"Connection","Content":"Articles","Credits":"Credits","Customers":"Customers","Dashboard":"Dashboard","Destinations":"Destinations","Discounts":"Discounts","Dispatchers":"Dispatchers","Drivers":"Drivers","EditDestination":"Edit Destination","EditDiscount":"Edit discount","EditLanguage":"Edit Language","EditProfile":"Edit Profile","FailedRegistrations":"Failed Registrations","Fleet":"Fleet","Languages":"Languages","NewAgeGroup":"New Age Group","NewArticle":"New Article","NewArticleCategory":"New Article Category","NewBreak":"New Break","NewConnection":"New Connection","NewDestination":"New Destination","NewDispatcher":"New dispatcher","NewDriver":"New Driver","NewExtra":"New Extra","NewExtrasCategory":"New Extras Category","NewFaq":"New FAQ","NewFaqCategory":"New FAQ Category","NewGender":"New Gender","NewGlobalDiscount":"New global discount","NewLanguage":"New 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passengers can find the vehicle.","break":"Break","cancel":"Cancel","capacity":"Capacity","changeVehicle":"Change vehicle","chooseSeason":"Choose season","confirm":"Confirm","connection":"Connection","daily":"Daily","date":"Date","dayNotAllowed":"This date is outside of the selected season","december":"December","defineOptionalPrice":"Define optional price for each vehicle type","delete":"Delete","deleteAction":"Are you sure you want to delete this stop?","deleteForEveryWeek":"Delete for every week","deleteSchedule":"Delete schedule","deleteStop":"Delete stop","departureTime":"Departure time","distance":"Distance","distanceFrom":"Distance from","done":"Done","dragPassengers":"Drag passengers to the vehicle to add them.","driver":"Driver","edit":"Edit","editSchedule":"Edit schedule","editStop":"Edit stop","endDestination":"End destination","endDestinationDescription":"Please provide the stop duration, distance and travel time between the last stop and end destination","endLocation":"End 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Otherwise, save the article without filling the fields.","shortSocialMediaDescription":"Short description for social media","siteName":"Site name","startDestination":"Start destination","title":"Title","travelTime":"Travel time","type":"Type","unpublish":"Unpublish","unpublishAction":"Are you sure you want to unpublish this article?","url":"URL","videos":"Videos","videosUpload":"Add videos","videosUploadMsg":"Videos are uploaded","yes":"Yes"},"OptionalPricesTable":{"column":{"ageGroup":"Age group"}},"NotFoundPage":{"title":"Looks like the page you are trying to open is missing or doesn’t exist"},"Dispatchers":{"activate":"Activate","activateMsg":"Activate this dispatcher","activateSuccess":"Dispatcher succesfully activated","activateTitle":"Activate dispatcher","active":"Active","addProfilePhoto":"Add profile photo","addProviderDispatcher":"Add provider dispatcher","addSuperDispatcher":"Add super dispatcher","cancel":"Cancel","createSuccess":"Dispatcher succesfully 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sure you want to activate this season?","activateSeason":"Activate season","active":"Active","addSeason":"Add season","cancel":"Cancel","deactivate":"Deactivate","deactivateAction":"Are you sure you want to deactivate this season?","deactivateSeason":"Deactivate season","delete":"Delete","deleteAction":"Are you sure you want to delete this season?","deleteSeason":"Delete season","edit":"Edit","endDate":"End date","inactive":"Inactive","name":"Name","save":"Save","search":"Search season","seasonActivated":"Season activated","seasonAdded":"Season successfully added","seasonDeactivated":"Season deactivated","seasonDeleted":"Season successfully deleted","seasons":"Seasons","seasonUpdated":"Season successfully updated","startDate":"Start date","status":"Status"},"CodesApplied":{"Award":"Award","Code":"Code","DateApplied":"Date Applied","errorOccurred":"An error occurred while fetching applied codes","noAccessMsg":"You do not have access to this page","Referrer":"Referrer","SuccessfulAward":"Successfully awarded user: {user}","User":"User"},"Transfers":{"active":"Active","addStartTime":"Add start time","addStop":"Add stop","april":"April","assignProviders":"Assign providers","august":"August","automaticallySchedule":"Automatically schedule","automaticScheduleCreated":"Automatic schedule successfully created","automaticScheduleCreating":"Schedule is being created...","automaticScheduleDesc":"Schedules will be automatically generated based on flights you wish to follow, the proposed times will be 30 minutes before flight arrives to ensure passengers can find the vehicle.","backToTransfers":"Back to transfers","break":"Break","cancel":"Cancel","capacity":"Capacity","chooseSeason":"Choose season","connection":"Connection","daily":"Daily","dayNotAllowed":"This date is outside of the selected season","december":"December","defineOptionalPrice":"Define optional price for each vehicle type","delete":"Delete","deleteAction":"Are you sure you want to delete this stop?","deleteForEveryWeek":"Delete for every week","deleteSchedule":"Delete schedule","deleteStop":"Delete stop","departureTime":"Departure time","distance":"Distance","distanceFrom":"Distance from","done":"Done","edit":"Edit","editSchedule":"Edit schedule","editStop":"Edit stop","endDestination":"End destination","endDestinationDescription":"Please provide the stop duration, distance and travel time between the last stop and end destination","february":"February","flight":"Flight","flightStatus":{"0":"Cancelled","1":"Delayed","2":"Deleted","3":"New"},"followFlight":"Follow flight","friday":"Friday","hourShort":"h","inactive":"Inactive","january":"January","july":"July","june":"June","location":"Location","manage":"Manage","manuallySchedule":"Manually schedule","manuallyScheduleCreated":"Manual schedule successfully created","manuallyScheduleUpdated":"Manual schedule successfully updated","march":"March","may":"May","minuteShort":"m","monday":"Monday","newSchedule":"New schedule","newStop":"New stop","nextStep":"Next","noActiveSeason":"The season is not active, listed departures will not be visible to clients until the season is activated!","november":"November","october":"October","onlyForToday":"Only for today","passengers":"Passengers","passengersMultiple":{"plural":"Passengers","singular":"Passenger"},"previousStep":"Previous step","priceFor":"Price for","proposeSchedule":"Propose schedule","provider":"Provider","route":"Route","routesChanged":"You have changed one of the routes. Please update all other routes to ensure accurate information.","routeStops":"Route stops","saturday":"Saturday","save":"Save","schedule":"Schedule","scheduleDeleteAction":"Are you sure you want to delete schedule for","scheduleDeleted":"Schedule successfully deleted","scheduleModalDescription":"The departing point of the transfer is an airport, do you want to automatically create a schedule based on airport arrivals?","scheduling":"Scheduling","search":"Search transfers","segment":"Segment","segments":"Segments","selectBreak":"Select break","selectDestination":"Select destination","selectPassengerNumber":"Select passenger number","sellable":"Sellable","september":"September","startDestination":"Start destination","status":"Status","stopAdded":"Stop successfully added","stopDeleted":"Stop successfully deleted","stopDuration":"Stop duration","stopEdited":"Stop successfully edited","stops":"Stops","stopType":"Stop type","sunday":"Sunday","thursday":"Thursday","to":"to","today":"Today","transfer":"Transfer","transferFrequency":"Transfer frequency","transferNotExist":"Transfer does not exist","travelTime":"Travel time","travelTimeFrom":"Travel time from","tuesday":"Tuesday","type":"Type","update":"Update","vehicleType":"Vehicle type","wednesday":"Wednesday","weekly":"Weekly"},"ExtraManagement":{"activate":"Activate","activateAction":"Are you sure you want to activate this extra?","activateExtra":"Activate extra","active":"Active","addExtra":"Add new extra","cancel":"Cancel","category":"Category","deactivate":"Deactivate","deactivateAction":"Are you sure you want to deactivate this extra?","deactivateExtra":"Deactivate extra","delete":"Delete","deleteAction":"Are you sure you want to delete this extra?","deleteExtra":"Delete extra","edit":"Edit","extraActivated":"Extra successfully activated","extraAdded":"Extra successfully added","extraCategory":"Extras category","extraDeactivated":"Extra successfully deactivated","extraDeleted":"Extra successfully deleted","extraManagement":"Extra management","extraType":"Extra type","extraUpdated":"Extra successfully updated","iconName":"Icon name","inactive":"Inactive","name":"Name","note":"Note","quantitative":"Quantitative","save":"Save","search":"Search extras","selective":"Selective","status":"Status"},"WebLogin":{"AccountLocked":"Your account has been temporarily locked due to multiple incorrect password attempts. Please try again in 5 minutes.","ApplyCode":"Apply Code","ApplyPromoCode":"Apply Promo Code","BackToHomepage":"Back to Homepage","BookingFlowLoginDescription":"Before proceeding with booking, please enter your email to log in to your account. If you don't have an account yet, you will receive an email to complete the registration for our service.","CodeSentInfo":"Code is sent to your email or phone number.","ConfirmPassword":"Confirm password","Email":"E-mail address","EmailLoginDesc":"Welcome back, please enter your password to log in.","EnterCode":".Enter the code below so you can reset your password","FirstName":"First name","ForgotPassword":"Forgot password?","ForgotPasswordDesc":"Please provide your email or phone so we can send you instructions on how to reset your password.","LastName":"Last name","Login":"Login","LoginFacebook":"Login with Facebook","LoginGoogle":"Login with Google","NewPassDesc":"Enter your new desired password below.","Next":"Next","NoPromoCode":"I don't have promo code","Or":"Or","Password":"Password","PasswordChangedInfo":"Password successfully changed.","PersonalInfo":"Personal info","PhoneNumber":"Phone number","PromoCode":"Promo Code","PromoCodeDescription":"Please enter your promo code. In case you don't have promo code, you can skip this step.","PromoCodeNotValid":"Code is not valid. Please check the code. If you do not have valid code, you can skip this step.","PromoCodeRedeemed":"Promo code already redeemed","PromoCodeUserNotFound":"User Not Found","Register":"Register","RegisterDesc":"Please provide your information below so we can register your account.","ResendCode":"Resend code","Save":"Save","Send":"Send","SentCodeChangeMail":" If this email is incorrect, ","SentCodeChangeMailButton":"click here to update it.","SentCodeDesc":"Please enter the verification code sent to your email: ","Verification":"Verification","Welcome":"Welcome","WelcomeDesc":"Enter your email address to make a reservation","WeSentCode":"We have sent code to ","WrongCredentials":"Wrong email or password. Please try again."},"TermsConditions":{"acknowledgment":"Acknowledgment: By utilizing the services of Balkan Transfer, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions in their entirety.","agreement":"Agreement: An agreement on Balkan Transfer Services provision is considered concluded when the Client confirms the order.","amendment":"Amendment of the Terms and Conditions: The Agent reserves the right to amend these Terms and Conditions, effective upon publication on the Internet site.","amendments":"Amendments: The Agent reserves the right to amend these Terms and Conditions at any time, with changes taking effect immediately upon publication on the Internet site. It is the responsibility of the Client to review the Terms and Conditions periodically. Continued use of Balkan Transfer services constitutes acceptance of any modifications.","baggage":"Baggage: Each passenger may carry hand baggage within specified parameters, with additional baggage noted during the booking process and subject to applicable fees. The Agent assumes no responsibility for lost personal belongings.","baggageTransportation":"Baggage: All baggage, including sports equipment, must be appropriately packed to ensure safety and prevent damage to other baggage or the vehicle. If not, the Provider may refuse transportation. However, if properly packed and there's space in the vehicle, additional baggage may be transported at the Provider's discretion, with the Agent reserving the right to charge for it. Illegal or dangerous materials including, but not limited to weapons, explosives, or illegal drugs, are strictly prohibited, to ensure passenger and Provider's safety and protect the environment.","balkanTransferTermsAndConditions":"BALKAN TRANSFER TERMS AND CONDITIONS","beginningOfTransportation":"Beginning of Transportation: Before boarding, the Provider may request the Passenger to show a valid ID or passport to verify the booking information, to which the Passenger agrees. Transportation commences when the passenger takes their seat in the vehicle.","bookingAndPricing":"$14","breaksAndStops":"Breaks and stops: Breaks during transportation between pickup and drop-off locations are considered stops, where Passengers exit the vehicle. For journeys under four hours, there's one 15-minute stop planned; for journeys of four hours or more, two 15-minute stops are planned. The Provider, with Passenger agreement, determines additional stops on shorter journeys. If stops cause delays, neither the Provider, nor Agent are liable for resulting damages or costs, with the Passenger agreeing to this. ","cancellationOfTheMediationContractByTheAgent":"Cancellation of the Mediation Contract by the Agent: The Agent may cancel mediation if communicated at least 30 days before departure, resulting in a full refund. The Agent may cancel mediation within 24 hours of purchase if mediation is not possible for any reason, resulting in a full refund. Orders for mediation canceled due to misuse by the Client do not entail refunds.","cancellationOfTheMediationContractByTheClient":"Cancellation of the Mediation Contract by the Client: Cancellation less than one hour before departure renders payments non-refundable. Failure to appear at the specified location and time constitutes a non-refundable no-show. Cancellations over an hour before departure result in platform credits. Significant changes such as time and date changes necessitate booking cancellation and reissuance.","commencementSection":"Commencement: These terms and conditions become effective upon the earlier of (i) the date of agreement; or (ii) the commencement of services.","complaints":"Complaints: The Client/Passenger may file complaints within 15 days after the services were carried out in case of service failure. Complaints should be submitted directly to the Agent via the email address provided in the booking confirmation. The Provider will not address complaints received through any other means besides the Agent. The Agent aims to respond to each complaint within fourteen working days from its receipt. Disputes arising out of provided services are to be resolved amicably, and if unsuccessful, the competent court in the appropriate jurisdiction.","contactInformation":"Contact Information: For any questions or concerns regarding these Terms and Conditions or the services provided by Balkan Transfer, please contact the Agent at info@balkantransfer.com.","contractConclusion":"Contract Conclusion: The platform facilitates the connection between the Provider and the Client/passenger, with the transportation contract being formed upon the Provider's acceptance of the offer. When the provider accepts the offer, Balkan Transfer Platform sends an SMS and email to the Passenger with the Provider's contact and transportation details, thereby concluding the transportation contract between the Passenger and the Provider. If multiple Providers are involved, separate contracts are formed for each segment of transportation. The ordering party receives an electronical invoice from Balkan Transfer or the Provider. If the transportation is canceled less than an hour before departure, no refund is given, and the paid fee is considered indemnity for the cancellation and seat occupancy.","copyrightAndIntellectual":"Copyright and Intellectual Property Rights: All content, shapes, and design accessible to the user of the Internet site are protected by intellectual property regulations, including copyright and industrial property protection.","delays":"$15","disputeResolution":"Dispute Resolution: Disputes arising from the interpretation or implementation of these Terms and Conditions shall be resolved amicably through negotiation between the parties. If an amicable resolution cannot be reached, the parties agree to submit the dispute to mediation by a mutually agreed-upon mediator. If mediation fails to resolve the dispute, either party may resort to litigation in the defendant's jurisdiction.","effectiveDate":"Effective Date: These Terms and Conditions are effective as of 10 April 2024 and shall remain in effect until amended or terminated by the Agent.","endOfTransportation":"End of Transportation: Transportation ends when the Passenger arrives at their drop-off location and exits the vehicle. During the transfer, the vehicle may stop at various locations, potentially lengthening the journey. In situations where delays are foreseeable, such as bad weather or roadwork, the vehicle may depart earlier to ensure timely arrival, with passengers notified via SMS or email. The Provider can make necessary safety stops during the journey.","entireAgreement":"Entire Agreement: These Terms and Conditions, along with any additional agreements or policies referenced herein, constitute the entire agreement between the parties concerning the subject matter herein and supersede all prior or contemporaneous agreements and understandings, whether written or oral.","establishAccount":"Establishment of a Balkan Transfer Account: Upon completion of the registration form, an email with an activation link is sent to the Client. Clicking on this link establishes the Balkan Transfer Account.","extraordinaryInterruptions":"Extraordinary Interruptions: If transportation is unexpectedly interrupted, excluding force majeure events, for which the Passenger is not accountable, the Passenger has the right to request either a transfer back to the pick-up location with their baggage, or to terminate the contract. Without regard to the chosen option, the Passenger is entitled to a full refund of the paid fee. However, the Passenger agrees that in the event of any other unexpected interruptions, they are not entitled to further reimbursements or compensation unless it's proven that the interruption resulted from the Provider's intentional actions or gross negligence.","forceMajeure":"$16","generalTermsAndConditions":"General Terms and Conditions","informingThePassengerAndItinerary":"Informing the Passenger and Itinerary: The Balkan Transfer Platform notifies the Client/Passenger of the travel itinerary via SMS and email on the transportation day, specifying departure details, subject to deviation within a specified timeframe. Additional information, including Provider details and contact information, is relayed up to an hour before departure. The Client acknowledges and agrees to these communication methods, absolving the Agent of liability for communication failures.\n

\nUpdated notifications are provided in the event of unexpected changes, with the most recent message considered accurate. The Agent utilizes provided passenger data but disclaims responsibility for inaccuracies, with the Client assuming liability for any resulting damages.","interpretationOfTerms":"Interpretation of terms used in these Terms and Conditions is provided at the end of the document.","introduction":"Introduction: This section of Terms and Conditions govern the sale and purchase of mediation services for transportation, covering both individuals and baggage. They define the rights and obligations of the Agent and the Clients, whether natural or legal persons, in the mediation process and the finalization of the Mediation Contract. By accepting these Terms and Conditions, the parties establish their respective rights and responsibilities, especially concerning transportation mediation. It's crucial to understand that these Terms and Conditions are an integral part of the Mediation Contract.","introductionOfTransport":"Introduction: This section of Terms and Conditions outlines the contractual arrangements for the sale and purchase of transportation services provided by members of the Balkan Transfer Platform. They establish the rights and obligations of both the Provider and the Client/passenger.","invoicing":"Invoicing: An invoice for Balkan Transfer Services is issued to the Client by the Agent via email, with billing data based on the information provided during registration. In the case of cash payment, the invoice is issued by the Provider after the payment.","listGroup1":{"listItems":{"item1":"It is the passenger's responsibility to show up at the requested pick-up location at the agreed-upon time;","item2":"There will be no refund issued if the passenger fails to show up;","item3":"The passenger will act respectfully towards the driver, vehicle, and other passengers;","item4":"The passenger understands that multi-traveller routes may result in short delays. These delays, which will not affect connections with other carriers, can happen for various reasons including, but not limited to: flight delays, other passengers' requests or conditions, traffic, and other unforeseeable conditions."},"listTitle":"When booking a transfer, each passenger agrees that:"},"listGroup2":{"listItems":{"item1":"No transfer will be canceled except for reasons caused by external force beyond the company's control;","item2":"A driver will be present at the pick-up destination on time;","item3":"The vehicle will be clean, well-equipped, and well-maintained;","item4":"The driver will respect all driving laws during the ride;","item5":"The driver will be respectful, able to fluently communicate in English, and remain calm under all circumstances."},"listTitle":"When booking a transfer, Balkan Transfer guarantees that:"},"listGroup3":{"listItems":{"item1":"Balkan Transfer is not liable for any accidents or damage that did not occur at the fault of Balkan Transfer;","item2":"Balkan Transfer is not liable for delays occurring at the fault of the passenger or any external force beyond the company's control;","item3":"Balkan Transfer is not liable for any damage to passenger's baggage or baggage not collected by the passenger at the end of his/her transfer;","item4":"Balkan Transfer is liable for longer delays (longer than 2 hours) occurring at the fault of the company, and will consequently provide fair compensation to enable the passenger to reach his/her final destination."},"listTitle":"Liability"},"listGroup4":{"listItems":{"item1":"Any individual or company can book/buy a service through BalkanTransfer.com;","item2":"Balkan Transfer holds rights to cancel the service at any moment in case of external force beyond the company's control."},"listTitle":"Additional Purchase Terms"},"listGroup5":{"listItems":{"item1":"Each service will be provided in the place, time, way and for the price written in the booking confirmation;","item2":"Balkan Transfer is not liable for situations in which customer booked service for wrong date or time."},"listTitle":"Additional Service Delivery Terms"},"listGroup6":{"listItems":{"item1":"Full refund will be provided to the original payment method for any service canceled 3 hours or more before the service starting date/hour from the booking confirmation;","item2":"No refund will be provided for cancellations made less than 3 hours before the service starting date/hour from the booking confirmation;","item3":"The same policy applies for booking changes."},"listTitle":"Money back / Refund Policy"},"listGroup7":{"listItems":{"item1":"Balkan Transfer uses SSL certificate and all data shared through this website are safe;","item2":"Balkan Transfer will keep the personal data of passengers safe and confidential. We will not share it with third parties;","item3":"Balkan Transfer cannot access your credit card data even when you save it on our website; this data is encrypted and completely safe;","item4":"Balkan Transfer can use email and phone you provided when making the reservation to contact you about promotions and special offers."},"listTitle":"Data Protection and Privacy Policy"},"listGroup8":{"listItems":{"item1":"Please direct any complaints or concerns to info@balkantransfer.com within 10 days of the travel date. You can reach us out at our offices at International Airport Sarajevo or International Airport Tuzla, or by our call center (+387 61 240230). BalkanTransfer.com website is published by Nolvix - OC435390 (13 John Prince's Street, London, UK). All rights reserved."},"listTitle":"Complainants & Contact"},"mediationContract":"Mediation Contract: Upon payment confirmation, the Mediation Contract is established, initiating the mediation process. The Client receives a Booking Confirmation, signifying completion of the transportation mediation order. The Agent commits to facilitating the mediation process, identifying optimal providers, and ensuring adherence to the Client's requests, subject to the conditions herein.\n

\nThe Agent does not mediate transportation for animals without prior written approval and an accompanying guardian.\n

\nBooked transfers may involve multiple providers, necessitating passenger and baggage transfers between vehicles, which the Client consents to unless explicitly stated otherwise.\n

\nNo additional fees are charged from the Client on top of those shown on the Internet site. The Client is solely responsible for transportation costs up to the amount displayed in their order unless liable for damages during transit, as stipulated.","order":"Order: Balkan Transfer Services are ordered through the Internet site. By placing an order, the Client agrees to these Terms and conditions.","orderingAndPurchasing":"Ordering and Purchasing Balkan Transfer Services","passengerConduct":"Passenger Conduct: Passengers are strictly prohibited from certain actions within the vehicle, including opening doors, throwing objects, obstructing exits, or causing damage to the vehicle or others' belongings. Smoking, alcohol consumption, and eating are strictly forbidden, and passengers are responsible for cleaning expenses resulting from their actions. Proper food storage is required to prevent odors in the vehicle. Passenger is accountable for damages incurred due to non-compliance with regulations. Providers reserve the right to refuse transportation to disruptive passengers without refund or liability for damages. The Provider may deny boarding to passengers lacking valid identification. Exclusion of passengers under these conditions does not entitle them to refunds or compensation.","passengerSafety":"Passenger Safety: All vehicles used for Passenger transportation are licensed and adequately insured in accordance with local regulations. The transportation price includes passenger accident insurance. Passengers are required to adhere to reasonable safety requests from the Provider, as failure to do so may lead to exclusion from transportation without compensation. Providers bear no responsibility for damages resulting from passenger misconduct, with passengers consenting to this arrangement. In cases of inappropriate Passenger behavior jeopardizing safety or causing discomfort, the Provider has the right to halt transportation and exclude the responsible passenger(s) from transportation without refund.","payment":"Payment: Payment for Balkan Transfer Services can be made by payment card online, or in some cases in cash to the Provider if specified like that in the booking flow on the Internet site. Payments by card are made in advance when ordering the service, while payments by cash are made on the spot, before the service delivery.","paymentUponInput":"Payment: Upon inputting required details on the website, available transportation options are presented. The Client must then register or sign in, affirming full agreement with the Terms and Conditions and Privacy Policy. Successful completion of the booking demonstrated by getting the order number confirms the order.","personalData":"Personal Data Protection and Use: The Agent protects personal data in compliance with applicable legislation. Collected data is used for contractual fulfillment and rights enforcement. Clients/passengers are responsible for obtaining consent from other passengers travelling with them. The Agent may utilize provided data for necessary communication, subject to the privacy policy","price":"Price: Prices for Balkan Transfer Services are listed on the Internet site and include VAT.","registrationAndEstablishment":"Registration and Establishment of a Balkan Transfer Account","registrationSection":"Registration: To utilize Balkan Transfer Services, creating a Balkan Transfer Account is necessary, which can be done by filling out the registration form on the Internet site.","servicesSection":"Services: We facilitate the occasional transportation of persons and baggage in domestic and international road transport and other services as ordered by the Client through our internet site. The Agent serves as an intermediary between the Client and the Provider, who is a member of the Balkan Transfer Platform.","severability":"Severability: If any provision of these Terms and Conditions is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.","subTitle":"General Terms Conditions","termsAndConditionOfMediation":"Terms and Conditions of Mediation","termsAndConditionsMeanings":"$17","termsAndConditionsOfTransport":"Terms and Conditions of Transport","termsOfUse":"Terms of Use: The Client agrees not to misuse the Balkan Transfer Account, ensuring compliance with laws, good morals, public order, and these Terms and Conditions.","title":"Terms and Conditions","vehicleBreakdown":"Vehicle Breakdown: In the event of a breakdown, the Agent provides substitute transportation promptly. If a replacement isn't available within four hours, a full refund is issued. No additional reimbursements are provided unless gross negligence or intent is proven.","waiver":"Waiver: The failure of either party to enforce any provision of these Terms and Conditions shall not be deemed a waiver of that provision or any other provision, nor shall any waiver be deemed a continuing waiver of such provision or a waiver of any other provision."},"SecurityAndQuality":{"subtitle":"Our internal procedures guarantee quality services","title":"Safety and quality"},"OffersAndNews":{"expiresOnLabel":"Expires on","newsLabel":"News","noOffersAndNewsLabel":"No offers and news...","off":"off","offersLabel":"Offers","showMoreOffersLabel":"Show 6 more offers","subtitle":"Get the latest deals and news","title":"Offers & News"},"RideBoxInfo":{"airportsText":"Eco-friendly shared transfers – 3.620kg per day reduction of CO2 emissions.","departuresText":"Guaranteed departures. There are no hidden costs. 100% reliable and safe.","pessangersText":"Tens of thousands of passengers every year – no one missed their flight.","vehiclesText":"Leader in airport transportation. 100+ cities connected with 10+ airports."},"ExtrasList":{"assignPricesBtn":"Assign prices","modalTitle":"Assign Prices","title":"Extras price"},"WebProfile":{"AddAdditionalPhone":"Add additional phone","AdditionalPhoneNumber":"Additional phone number","Cancel":"Cancel","CreditBalance":"Credit balance","EditProfile":"Edit Profile","EditProfileDesc":"Active reservations will not be updated if you edit your profile information. 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required","destinationRequired":"Destination is required","destinationTypeRequired":"Destination type is required","discountAmountRequired":"Discount amount is required","discountAmountTypeRequired":"Discount amount type is required","discountTypeRequired":"Discount type is required","distanceMustBeNonNegative":"Distance must be non-negative","distanceRequired":"Distance is required","drawAreaOfOperations":"Draw area of operations","driverLicenseNumberRequired":"Driver license number is required","driverRequired":"Driver is required","drivingLicenseBackSideRequired":"Back side of driving license is required","drivingLicenseFrontSideRequired":"Front side of driving license is required","durationMustBeNonNegative":"Break duration must be non-negative","emailNotExist":"User with this email does not exist","emailOrPhoneRequired":"Email or phone number is required","emailRequired":"Email is required","endDateRequired":"End date is required","endDestinationRequired":"End destination is required","expirationDateRequired":"Expiration date is required","extraCategoryRequired":"Extra category is required","faqCategoryRequired":"FAQ category is required","firstNameRequired":"First name is required","galleryRequired":"Gallery is required","genderRequired":"Gender is required","healthStatusCheckRequired":"Health status check file is required","idBackSideRequired":"Back side of ID is required","idFrontSideRequired":"Front side of ID is required","invalidCode":"Invalid code","invalidDateFormat":"Invalid date format","invalidDistance":"Invalid distance","invalidEmail":"Invalid email address","invalidLicenseNumber":"Invalid license number","invalidMileage":"Invalid mileage","invalidPhoneNumber":"Invalid phone number","invalidRegister":"Something went wrong, please try again.","invalidTravelTime":"Invalid travel time","invalidTrunkSize":"Invalid trunk size","invalidYear":"Invalid year","invlidPriceFormat":"Invalid price format","langRequired":"Language is required","lastNameRequired":"Last name is required","latitudeRequired":"Latitude is required","leadTimeRequired":"Lead time is required","logoRequired":"Logo is required","longitudeRequired":"Longitude is required","maxCharAllowed":"Maximum of {number} characters allowed","maxDigits":"Maximum of {number} digits allowed","maxFileSize":"File size must be less than {size}MB","maxPassengersRequired":"Maximum number of passengers is required","mileageRequired":"Mileage is required","minDigits":"Minimum of {number} digits required","minimunCharRequired":"Minimum of {number} characters required","minPassengersRequired":"Minimum number of passengers is required","modelRequired":"Model is required","nameRequired":"Name is required","noCriminalRecordRequired":"Clean criminal record is required","noteRequired":"Note is required","passengerNumberRequired":"Number of passengers is required","passwordCriteriaNotMet":"Password must contain at least one uppercase letter, one lowercase letter, one 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is required","ReturnDateRequired":"Return date is required","routePaymentTypesRequired":"You have to select at least one payment method","routeRequired":"Route is required","scheduleRequired":"Select the schedule you want to apply a discount to","segmentRequired":"Segment is required","selectOneDeparture":"You have to select at least one departure time","selectOnePassenger":"You have to select at least one passenger","selectSubdestination":"Select a sub-destination","somethingWentWrong":"Something went wrong, please try again.","startDateRequired":"Start date is required","startDestinationRequired":"Start destination is required","stopDurationRequired":"Stop duration is required","streetRequired":"Street is required","stripeError":"An error has occurred while processing your payment, please try again","ticketNumberRequired":"Ticket number is required","timeToTransferRequired":"Time to transfer is required","titleRequired":"Title is required","tooManyAttempts":"After few failed 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